Years Experience
Direct Documents was started in 2006 by our founder after working in the insurance industry for two years as a claims adjuster. He found it frustrating how long police reports took to receive, and felt that the requesting and receiving process was outdated and unnecessarily slow. Jared devised an online system that greatly expedited the police report ordering method. By moving the requesting process completely online, report turnaround time has been greatly reduced. However, quickly receiving reports is only one part of the equation. Jared understands how important it is for his customers to be able to communicate with him, and is available 24 hours a day, 7 days a week to answer questions, provide updates, and facilitate the report ordering process.
Customer feedback on our services is crucial to our success. It helps us understand what we're doing well and where we need to improve.
“Just thought I'd say that getting p/r this way is a lot faster than having Barbara fax the requests, or taking the time out of our schedules to go pick them up ourselves. Thanks!”
“Great job thus far. Getting police reports in the same day from Provo PD saves me roughly 4 hours, so I defiantly appreciate the service.”
“I wanted to let you know that I love this new program. It was great to get my first police report the day after I requested it. Thanks for the updates on when my reports will be ready. This is much faster than the old way.”
“Thank you—You are much quicker than I’ve seen in the past.”
“Thank you so much. I really appreciate the quickness.”
“Thank you for being so quick to get the reports to us--you are lightning fast”
“Thanks for the speedy response. WOW!”
“Thanks for the service. Where was this website a year ago!?? You are a genius.”
“YOU ROCK!!! :) KEEP UP THE GOOD WORK. WE ARE LOVIN' IT!”
“THIS IS IMPRESSIVE, I HAVE NEVER RECEIVED A REPORT SAME-DAY”